1. How much do I have to pay to rent a villa?
Prices vary greatly. You'll find the price range listed at our
selection pages (e.g.
http://www.phuket-beachvillas.com/villa_rentals_page01.htm).
All villas rates offered include taxes etc unless shown
otherwise on individual conditions. Some villas charge
electricity consumption separately, according to meters. The
price per unit (KW) will not exceed 7 Bht.
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2. How do I know my payment is safe?
Most payments are made direct to the owner's account. We offer
multi million dollar properties and the owners are respected
persons in the community in their home country, as well as here
in Thailand. For any claims or complaints you can always contact
the TAT (Tourism Association of Thailand) at
http://www.tourismthailand.org/e-service/formsubmission/complaint-form/
They will forward your information to the relevant party and ask
that for response.
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3. Who is is Phuket-Beachvillas.Com?
With 25 years of local experience, we have become travel
specialist and partner for holiday rentals here in Phuket.
We are a Phuket based agent who will be your direct contact and
we are sure that we can offer you the luxury holiday that you
deserve. Our emphasis, in all aspects of our business, is very
expert personal service and aimed to provide you with the exact
facilities that you require. We can tailor make any service
especially to your own personal requirements.
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4. Do your prices include taxes?
Yes. If there are any extra service charges, these are shown
clearly on the villa rental conditions. It is most important
that you process your deposit payment on confirmation of your
booking and advise us that the deposit is under way, along with
the name and reference number. NO BOOKING IS CONFIRMED
UNTIL THE DEPOSIT IS RECEIVED.
Please be aware that most villas charge a refundable security
deposit of e.g 30,000 Bht. This security deposit is required, to
cover any kind of damages to the interior or to the villa. This
deposit can be paid in any major currency at arrival and will
not be exchanged into Thai Baht. This deposit is due only at
arrival against receipt. It will not be exchanged into Thai Baht
and if no damage, it will be paid back in full. With receipt of
50% downpayment to secure the booking we will issue your final
booking confirmation either by e-mail, or by Fax. Kindly advise
your preference.
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5. Are your villas safe for kids?
Villas in Phuket are generally not on the beach, but a large
majority of these are directly on or very close to the beaches.
Care should be taken with young children. Parents of young children may wish to note
that very few of the swimming pools in Phuket's private villas have fenced
off swimming pools. This may require a level of supervision, higher than one
may be accustomed to elsewhere. We will advise you about this if
required so please ask.
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6. Do your villas include food?
Most are on room only basis. Some include breakfast and a few
include all Thai food.
Information is shown on the different villa details. Most have
live in staff that buy all food and drink at cost for you
and prepare it in the way you like.
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7. Can you arrange cars and tours for me?
Some villas have cars included. If not, yes they can be arranged
before or when you arrive. We suggest that you hire a car with
driver. Driving habits on Phuket can best be described as
"erratic". Tours etc can be arranged by your villa staff.
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8. Do your villas have live in staff?
Most have staff supplied who live in or work every day. Some of
the villas have regular cleaning staff.
Don't worry. You will always be taken care of no matter which
villa you select. Most can arrange a cook if not already
included. Most villas have many local restaurants close by who
will always deliver sumptuous meals at low costs. Details are
available in your actual villa or from our Concierge service on
arrival.
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9. What facilities come with the villa?
On each villa details page you will see a row of icons
(amenities). This tells you what is included.
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10. Can I smoke in your villas?
Sorry, all villas are non smoking indoors.
Therefore we would request no-smoking at the Villas, but those guests
wishing to do so are please asked to do so outside, with care.
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11. Can I get a lower rate if I do not use all of the
bedrooms?
All prices are based on full occupancy, but some villa owners
allow reduced rates, subject to the time of year, for smaller
parties.
There is a section in the enquiry form that allows you to tell
us the total of persons incl. the number of children.
Please fill in the form accordingly and we'll contact the villa
owners with your requirements. If there are any discounts
applicable they will be advised to you in the confirmation
reply.Villas are only to be occupied for the total agreed number of
guests at the time of booking. All price quotations are based on
your original enquiry for the maximum group size and bedrooms
required. Any changes from your original enquiry may incur
additional changes to the quoted rates. All rack rates are shown
for full occupancy unless otherwise stated. All other villa
services remain the same unless otherwise stated.
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12. How do I get to the villa on arrival?
Please check the amenities of the villa. Some include transfers
from and to the airport. If not and should you require airport
transfer, or rental of a vehicle, kindly advise and we will
arrange for you. For others you may book on the enquiry form or
ask us at the confirmation stage.
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13. What is the weather like?
High and peak seasons are usually dry and hot. Low season has
some rains but mainly later afternoon or overnight. However with
the worlds weather constantly changing we suggest you look at
the conditions shown at our main page, or at one of the online
weather services.
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14. What are Thai people like?
Full of smiles and very laid back. There is no such thing as
rushing everywhere so just chill out and go with the flow. In
high population tourist areas you should be on your guard at
times. Do not flash a lot of money around. However crime in
Thailand is very low especially against visitors. Never loose
your temper. Always stay calm and polite in all circumstances.
For more information on Thai Culture please visit our
Tips &
Hints at
http://www.phuket-beachvillas.com/tips/tipsphuket.htm
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15. Any late minute deals?
We are always in touch with the owners and yes, we can usually
get you a good deal for last minute bookings,
or long-term stay, but unlikely in High- or Peak season!!!.
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16. How do I know your deals are the best?
Just check out our competitors against our prices. Find a
cheaper price? Tell us and if it is genuine we will beat it!!!
Our rates do NOT contain any add-ons. Our rates are identical
with the villa owner's rates !
An important point is that we do not manage any of the villas so
we always base our advice on what is the best for you and the
best value for money that you can get. Many other companies
actually manage the villas they offer and have obligations to
fill them rather than to suggest the best for you. We want your
recommendation and we want to welcome you back again !
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17. Do some villas charge in Thai Baht and what about
taxes?
Rentals prices are per day/night in US$ and include all taxes
unless otherwise stated. Some villas allow payment or charge in
Thai Baht based on the exchange rate of the day. Therefore some
dollar prices are subject to change when payable in Thai Baht.
The conversion rate we use for THB to US$ for this site is THB32
to US$1 when converting Thai Baht prices to US$.
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18. How do I know which villa is best for me?
We do not manage any of the villas listed here so our
suggestions are based on our local knowledge of the villas and
which are most suitable for your requirements not on management
obligations to any villas. We have lived in Phuket for over 25
years and most of the owners are well known to us and are just a
few kms, or a quick call away.
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19. I want to stay in Phuket For Xmas/New Year and
/or Chinese New Year
Yes and we understand why you wish to do so. In fact 1/2 the
world seems to want to do this but most villas will only accept
a minimum of 10-14 nights stay. However if you wish to stay only
for 5-7 nights, sometimes we can fit you in around other dates
so you need to be flexible. Some villas will make a surcharge of
between 10-20% for offering this service. This is applicable to
all periods classed as Peak seasons. Chinese New Year is classed
as Peak season and for most villas, peak season rates will
apply.
On the contrary; Most of the villa owners usually do not wish
to rent their villas throughout High- and Peak Season on
long-term basis,
unless they get their rates paid accordingly as published.
Therefore it will be very unlikely, to get a good rate for this
period for long-term stay.
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20. Who are we booking with?
We are an agent acting on behalf of the villa owner or
management company. We act both for you and for the above but
only in the capacity of a booking agent. Your final agreement is
between you and the villa owners or management company.
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21. What about refunds of payments.
All villas have different booking terms. If refund is due then
this is made direct to you but there is usually a small charge
to cover bank fees and administration. For more Information and
our
General Booking Conditions please refer to
http://www.phuket-beachvillas.com/conditions.htm
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22. Is there anything else I can ask about?
We are here to help. Please just
Contact Us.
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23. Minimum stay periods
We regret we do not accept enquiries and bookings where the
minimum stay period for low and high seasons are less than 3
nights For peak periods minimum stays are usually between 10 to
14 nights but are subject to the villa owners preferences.
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24. Last minute
Last minute confirmations are payable in full within 24 hours of
confirmation If no proof of payment or payments are not received
within 24 hours from the date and time shown on your
confirmation e mail (Thai time) then the booking is
automatically cancelled without any prior notification We do not
accept last minute bookings where the arrival date is less than
2 days (48 hours) away.
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| 25. Rates and Conditions All rates published at our websites are as last updated by
the villa owners. In some cases we might not have received their
latest updates and so far the rates may be invalid. Latest with
confirmation of your reservation request you will receive the
latest, valid rate.
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